Privacy Policy

1. Introduction

HIP Motorsports Group Inc., operating as HIP Motorsports Sim Racing Event Centre ("we", "us" and "our"), is located at 458 Fairall Street Unit 8, Ajax, Ontario L1S 1R6, Canada. This Privacy Policy explains how we collect, use and protect the personal information you submit through this website.

2. Information We Collect

We collect the information you choose to share through our contact form, including your name, email address and phone number. We also collect details you share with us about a planned event, such as group size, preferred date, budget and timing. In addition, we collect basic technical information automatically when you visit the site, such as browser type, device and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries.
• Schedule and confirm calls with you.
• Prepare and send event quotes.
• Confirm bookings.
• Send event day updates.
• Send marketing messages only to people who have opted in to receive them.
• Improve our website.

4. Text / SMS Messaging Policy

HIP Motorsports Group Inc. (DBA HIP Motorsports Sim Racing Event Centre) sends two types of text messages. Transactional messages cover responses to your inquiries, call confirmations and reminders, event quotes, and booking and event day updates. Marketing messages cover special offers, promotions, and new group event packages. Marketing messages are sent only to recipients who checked the marketing consent checkbox. Transactional and marketing consent are separate, and neither is required to submit our form or to book an event.

• Message frequency varies.
• Message and data rates may apply.
• Opt out: reply STOP at any time to stop receiving text messages. You will receive one confirmation message and no further messages unless you opt in again.
• Help: reply HELP, call +1 905-428-9191 or email info@hipmotorsports.com.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Information

We do not sell personal information. We share information only with service providers that help us operate our business (such as our CRM, messaging and website hosting providers), under obligations to protect it, or when required by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to keep the site working, remember preferences and understand how visitors use the site. Visitors can disable cookies in their browser settings, though some features may not work as intended.

7. Data Security

We use reasonable administrative, technical and physical safeguards to protect personal information.

8. Data Retention

We keep personal information only as long as needed for the purposes described above or as required by law.

9. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information, and withdraw consent to messages at any time, by contacting us. We handle personal information in line with applicable Canadian privacy law.

10. Children's Privacy

Our website and messaging are not directed to anyone under 18, and we do not knowingly collect their information.

11. Changes to This Policy

We may update this policy and will post the revised version on this page with a new effective date.

12. Contact Us

HIP Motorsports Group Inc. (DBA HIP Motorsports Sim Racing Event Centre), 458 Fairall Street Unit 8, Ajax, Ontario L1S 1R6, Canada, +1 905-428-9191, info@hipmotorsports.com.